![]() ![]() If you live in a co-op or condo, you should first report apartment maintenance issues to the owner, management company, or board before filing a complaint with HPD. Some public area and building-wide complaints also require contact information.īefore filing a complaint, you should try to resolve the issue with the building's owner, managing agent, or superintendent. To report a problem in an apartment, you must provide your contact information. If they don’t, you can report a maintenance problem affecting an apartment, a public area, or an entire building. Rental and cooperative building owners must keep apartment units and buildings in livable condition and provide needed repairs. ![]()
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